Umbra support
Help with Umbra: Shoot Planner, the free shoot planner for iPhone. If something isn’t working, or you have an idea, I’d like to hear it.
Contact
hello@nathandarma.comI read and answer every email myself. It helps to include your iPhone model, your iOS version and what you were doing when the problem happened.
Email supportFrequently asked questions
Is Umbra really free?
Yes. Umbra is free, with no in-app purchases, no subscriptions and no ads.
Does it work without signal?
Yes. Sun times, golden hour and blue hour are worked out on your iPhone, and your bookings, clients, quotes and invoices are stored on it, so they all work at beaches, parks and venues with no signal. The weather forecast needs a connection.
Where is my data stored?
On your iPhone and, if you use iCloud, in your own private iCloud account. There are no accounts, and I can’t see your data. Read the privacy policy.
Which iPhones does it need?
Any iPhone running iOS 17 or later. Smart help, the morning brief and finance summaries, needs an iPhone that supports Apple Intelligence.
Does it work outside Australia?
Yes. The light planning works anywhere. The business side is set up for Australia, New Zealand, the UK, Ireland, Canada and the US, each with its own currency, tax name, tax rate and financial year.
Can I export for my accountant?
Yes. Tax time puts together a pack for your accountant covering your revenue and expenses for the financial year.
Does it have an iPad or Mac app?
Not yet. Umbra is iPhone only for now.
How do I get support?
Email hello@nathandarma.com. I read and answer every email myself. There’s more on the support page.